Video Blog by Jeff Robertson
What do you know about all of those new #911 data flows? Getting the right information to the right place at the right time is #emergencycommunciations critical mission. What else can that data do for you? Listen in as Jeff Robertson explains what ECaTS can show you – reporting, financial analysis, traffic detail, jurisdictional incidences, and so much more. Today, ECaTS provides actionable intelligence for close to 88M calls, assessing every aspect of wireless 911 routing with Wireless Routing Analysis. You’ll like the new, map-based user interface & the way we can now not only report misroutes, but fix them! Read More Here
Of the many challenges that PSAPs face, the list has to include the ability to get the word out to the community when rolling out a text-to-911 awareness program. Limited staff and budgets can hamstring even the best marketers, so I have to ask myself: How do resource-strapped PSAPs execute community outreach in a way that makes texting to 911 the most effective tool it can be in the right situations? Read More Here
ECaTS, or Emergency Call Tracking System, is the first ever MIS reporting service designed exclusively for the public safety industry. We turn mounds of raw 9-1-1 call data into a neat, informative package that tells you everything you need to know about your PSAP's performance and future needs. It's a pretty sweet deal.
